LH Homecraft / B2B POLICY
Updated 22 September 2026
How wholesale buyers should report shortages, transit damage or quality claims.
Required evidence
- Order or invoice number and SKU
- Affected quantity
- Clear photos or video
- Outer carton, inner packing and shipping-label evidence
Assessment and remedy
Evidence is assessed against the approved sample, written specification, tolerance, packing requirement and shipping responsibility. Confirmed remedies follow the written order terms.
Questions about this policy: angelina@lahoo-craft.cn